Challenge:-
Whether it's customers or other items you track over time, it is useful to understand how the purchasing patterns/behaviours changes year over year.
Calculate following four key metrics about our Superstore customers.
1) Retained: Bought in the current year and in the previous year. (Bought in 2016 and 2015 would count as "retained" in 2016)
2) Churn: Didn't buy in the current year, bought in the previous year. (Bought in 2014 but not in 2015, would count as "Churned" in 2015)
3) Resurrected: Bought in the current year, bought in a past year but not the previous year. (Bought in 2015, not in 2014, but in 2012. Would count as "Resurrected" in 2015)
4) Acquisition: Bought in the current year, haven't bought in any previous years. (Bought for the first time in 2014, counts as "Acquired" in 2014
Data Set: Superstore